Privacy Policy

IdeaBoxAI Inc. ("IdeaBoxAI", "we", "us", or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Software, visit our website, or engage with our services.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our services.

We may collect and process the following categories of information:

Technical & Usage Data — When you use our Software, we may collect: license number and activation status, license expiration details, internet protocol (IP) address, hardware identification, operating system, application software details, peripheral hardware information, and non-personally identifiable Software usage statistics.

Account & Contact Information — When you register, purchase, or contact us, we may collect: name and contact details (email, phone, address), organization name and billing information, bank details (for billing purposes, as authorized by you), and purchase order and quotation details.

Licensee Material — Any material, video, audio, images, photographs, documents, text, designs, metadata, or other information you provide to facilitate development of Consultancy Deliverables or use of our Software.

We use the information we collect to:

• Provide and administer your use of the Software and services

• Fulfill contractual obligations under our End User License Agreement (EULA)

• Facilitate provisioning of updates, support, invoicing, or online services

• Liaise with regulators, banks, law enforcement agencies, and fraud detection parties as required by law

• Improve our Software and develop new features

• Communicate with you about your account, licenses, and service updates

• Comply with legal obligations and enforce our agreements

We do not sell your personal information. We may share your information in the following circumstances:

Affiliates — We may share information with our Affiliates (entities that directly or indirectly control, or are controlled by, or are under common control with IdeaBoxAI) for the purposes described in this policy.

Service Providers — We may share information with third-party service providers who assist us in operating our business, subject to confidentiality obligations no less protective than those described herein.

Support Subcontractors — IdeaBoxAI may subcontract support obligations to third parties. Such parties are bound by appropriate confidentiality and data protection requirements.

Legal Requirements — We may disclose information when required by law, court order, or government agency. Where legally permissible, we will provide prior notice to affected parties.

Business Transfers — IdeaBoxAI may assign or transfer its rights and obligations, including data processing activities, in connection with a business transfer, merger, or acquisition.

We treat your information as Confidential Information and apply at least reasonable care — no less than the care we use to safeguard our own confidential information of similar nature and importance.

Information we receive is used solely for the purposes described in this policy and our EULA. We disclose Confidential Information only to employees, contractors, and advisors who need access for authorized purposes, and who are bound by equivalent confidentiality obligations.

Our confidentiality obligations continue for a period of three (3) years from the date on which Confidential Information is last disclosed, or the date of termination or expiry of any agreement with you, whichever is later.

You own your data. As between IdeaBoxAI and you, you own all data you input into the Software and have sole responsibility for its legality, reliability, integrity, accuracy, and security.

Software output — You own the output you create using the Software, excluding any Evaluation Output generated during a free trial period.

Evaluation Output — Output generated during a free evaluation period may not be used for internal or commercial purposes unless the evaluation license is converted to a full commercial license.

Licensee Material — Where you provide material to facilitate Consultancy Deliverables, you grant IdeaBoxAI a non-exclusive, worldwide, royalty-free license to use that material solely for providing the agreed services.

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction, including secure data transmission, access controls and authentication, regular security assessments, and employee training on data protection.

No method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

We retain your information for as long as necessary to fulfill the purposes described in this policy, maintain your license and support agreements, comply with our legal obligations, resolve disputes, and enforce our agreements.

Technical usage data collected for software licensing and support purposes is retained for the duration of your license term plus any applicable statutory retention periods.

Depending on your location, you may have certain rights regarding your personal information, including: the right to access copies of your personal data, the right to request correction of inaccurate data, the right to request deletion of your data (subject to legal obligations), the right to receive your data in a structured machine-readable format, and the right to object to certain processing activities.

UK/EU Residents: Additional rights may apply under the UK GDPR and EU GDPR. IdeaBoxAI's UK entity is Javlin Ltd. (Co. reg. no. 08213115), trading as IdeaBoxAI, registered at 10 Lonsdale Gardens, Tunbridge Wells, Kent, England, TN1 1NU.

To exercise any of these rights, please contact us using the details in Section 11.

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website, sending an email notification to registered users, or displaying a notice within the Software.

Your continued use of our services after any changes constitutes your acceptance of the updated policy.

US & Rest of World: This Privacy Policy is governed by the laws of the Commonwealth of Virginia, U.S.A. (excluding conflicts of law principles). Any disputes shall be resolved in the United States District Court for the Eastern District of Virginia, Alexandria Division, or the courts of the Commonwealth of Virginia located in Fairfax County, Virginia.

UK & European Union: For users based in the United Kingdom or European Union, this policy is governed by and construed in accordance with the law of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

IdeaBoxAI Inc., 150 Preston Executive Drive, Suite 201, Cary, NC 27513, United States

Email: info@ideaboxai.com | Website: www.ideaboxai.com

UK/EU Inquiries: Javlin Ltd. trading as IdeaBoxAI, 10 Lonsdale Gardens, Tunbridge Wells, Kent, England, TN1 1NU