Questions, answered.
What teams ask before putting Persona AI to work. Can’t find yours? Talk to us.
About Persona AI
What does Persona AI actually do?
Persona AI is the AI workspace from IdeaBoxAI, designed for everyone in your organization. It helps people get answers from business information, create reports and documents, and automate repetitive work. IdeaBoxAI helps your team connect tools and implement useful workflows around your processes.
How is this different from using a general AI chatbot?
The difference is the business setup: connected information, role-specific context, reusable skills, and workflows in one workspace—with hands-on help to implement them. Your first use case is built around how your team actually works.
What products does IdeaBoxAI offer?
Three. Persona AI is the AI workspace for everyday business work: answers, reports and documents, and automations. Helm brings signal-based prospecting, lead generation, and AI SDR workflows together. LobbyOS is an AI voice concierge for Airbnb hosts and hotels: guests scan a QR code in the room and ask out loud about the Wi-Fi, appliances, and the neighbourhood.
Setup and integrations
Can it work with our existing tools?
We review the applications you use and the information your use case needs. Connections depend on application support, available permissions, and configuration. You do not need to replace your whole software stack to explore a first use case.
Do we need a technical team?
You can start self-serve without a dedicated AI team or a separate consulting engagement. Connect supported sources and configure a first use case, with IdeaBoxAI help available when you need it. Your systems owner may need to approve access; complex integrations and enterprise deployments require additional setup.
What can we automate first?
A useful starting point is a recurring report, a follow-up draft, an exception summary, or an operational handoff. We agree the trigger, data sources, review steps, and permitted actions before putting a workflow to work.
What happens after we get started?
The “Get started for free” button opens the IdeaBoxAI account registration page. For hands-on implementation, talk to us so we can discuss your business problem, check the required connections, and agree the first use case and next steps.
Deployment and security
Where can we deploy Persona AI?
Choose managed SaaS, your own cloud (BYOC), or an on-premises deployment. For sovereign AI implementations, we scope storage, processing, model endpoints, external connections, and access requirements together. Model availability and controls depend on the agreed deployment.
Which clouds can we run it on?
Persona AI runs as managed SaaS, in your own cloud, or on premises. For your own cloud, discuss AWS, Azure, or Google Cloud with IdeaBoxAI, and confirm residency, model providers, and control requirements for your setup.
Which security certifications does IdeaBoxAI hold?
IdeaBoxAI lists ISO/IEC 27001 and SOC 2 Type II. Email info@ideaboxai.com to request the certification scope, the SOC 2 report, and the documentation that applies to your deployment.
Models and costs
Which AI models can we use?
Persona AI works with models from several providers, including OpenAI, Anthropic Claude, Google Gemini, Meta Llama, Mistral, and DeepSeek. The models available to you are confirmed for your workspace and deployment during setup.
How do you help us manage AI costs?
Persona AI offers multiple model options and usage visibility. We help match models to tasks, review quality against consumption, and refine workflows to reduce unnecessary usage. Pricing also depends on AI usage, deployment, and implementation needs; we confirm these for your setup.
Still have a question?
Talk to the team that sets up your first use case, or read the product documentation.